Careers

Director of Special Accounts (Collections)

Position Overview

Under general supervision, The Director of Special Accounts will direct and manage the daily operations of our collections department and fraud recovery. This candidate will lead/supervise multiple staff members, maintain and develop our vendor, collection agency, government agencies, and attorney relationships, manage reporting requirements and ensure compliance with all appropriate collection laws and regulations.

Essential duties and responsibilities:

•Present professionalism and teamwork, a courteous and friendly attitude towards members, employees, and co-workers

•Manages daily collections activities of all Collections Department personnel to ensure we are maintaining appropriate delinquency ratios and maximizing our opportunities for collections/recoveries

•Manages daily fraud mitigation work and recovery agent work being performed by HCU

•Responsible for identifying and coaching collections/fraud recovery staff to ensure excellence in member service and performance

•Will be instrumental in the maintenance, development, and implementation of all of our necessary collections/recovery work goals and expectations

•Works to ensure our Collections Policy and Procedures Manual is current, relevant to HCU, and is updated to ongoing “Best Practices” in our industry, and is compliant with the ever-changing legal landscape in the collections environment

•Reviews and manages Charge-Off activities at acceptable operating levels

•Must have working and specialized knowledge in collection law to ensure our collection actions are in full compliance with all Federal and State laws regarding collections – including but not limited to the FDCPA, SCRA, FCRA, and Bankruptcy Law

Read the complete job description and requirements here..

Director of Special Accounts positions will be located at our Shawnee Square Branch.

Please apply using the career application button.

Part-Time Teller

Position Overview

Under the immediate supervision of Senior Teller and Office Manager. Work assignments are accomplished in accordance with established procedures and problems encountered are directed to the immediate supervisor. Accuracy of Teller duties are checked daily by the supervisor through control procedures for balancing cash with receipt and disbursement documents.

Read the complete job description.

Part-Time Teller positions will be located at one of our five convenient branches.

Please apply using the career application button.