SecureLOCK™ Equip FAQ

Why do I need transaction alerts from SecurLOCK Equip^®?

Having SecurLOCK Equip^® is the best way to monitor your Homeland CU Visa^® credit and debit cards. By using SecurLOCK Equip^® you will receive an alert for EVERY transaction that occurs on your card(s). If you should have unauthorized activity on your card you will know immediately, often prior to a text/phone call from our fraud service.

Why would I need to turn my cards off and on through an app?

If you receive a transaction alert on one of your card(s) that is unauthorized you can stop additional fraud from occurring by simply using the on/off switch to turn the card off and contact Homeland CU. Misplace your card? Use the on/off switch to turn your card off. Find your card an hour later, use the on/off switch to turn your card back on.

Why would I want to control where my card can be used?

By using the card controls available in SecurLOCK Equip^® you can completely customize where and how your card can be used, including setting up spending limits. Examples: You can turn on the location switch in SecurLOCK Equip^®, this will only allow your card to work within a five-mile radius of your phone! Don’t shop online? Go to transactions types and turn off online activity! You can completely customize this app to meet your needs.