HCU News

Remarks to COVID-19

May 15, 2020

As we begin to transition to the new normal, outside of the pandemic, we have a few things we want to update you on.

First off we will still be operating our lobby access by appointment only through the week of May 18th. During this week of transition we ask that you bear with us as we prepare to resume a more normal open lobby operation the week of Tuesday, May 26th. Note that we will have some necessary limitations on the number of people allowed in the building at a time, but for the most part it will be business as usual. To best protect our staff and membership, we do ask that while you are in our building that you wear a mask. If you do not have one, we would be happy to provide one for you upon entering the credit union. We will have floor stickers to remind you of the required social distancing standards set by the CDC. Flu barriers have been set up at all member and staff interaction points for additional safety.

Another change we want to communicate with you is that our Caldwell St. office, located at 310 Caldwell Street in Chillicothe, is now open on Saturdays from 8:30am to 1pm. This is something that started during the COVID-19 pandemic and will continue moving forward. This change means that our offices will now close at 5pm on Fridays. We want to do what is best for our members and our employees but that means adjusting our hours to ensure we are serving both to the best of our ability. This time adjustment will allow us the additional hours each week to service our members, and we are excited about that.

Please keep in mind that during this time everything is fluid, we may have to make some changes as we are directed to do so by our federal and state leaders. We will do everything we can to communicate with our membership and assist you to the best of our ability. As always our members come first and we are proud of the heritage Homeland Credit Union has created as a strong and safe member service institution.

Just a reminder that we have an abundance of mobile and digital options for many of your banking needs. We now have the ability to serve all of your banking needs without your need to come into our branch or drive thrus. To learn more about online banking and other features please click here. This link will provide you with a video tour of our online banking system. On this web page you will also find links to info graphics on how to setup deposit alerts, how to make a mobile deposit, and other digital services. As always if you have questions about one of these services please call us, 740-775-3331.

Contactless Banking Options

Online Banking-24/7 access and so much more! Stay in control of your finances with real-time access to balance, transactions, and account activity. Click here to learn more.
Mobile App- The Homeland CU mobile app is available in both the Google and Apple app stores. The mobile app also gives you 24/7 access, real-time access to balances, and account activity. Members can also use the mobile app to remotely deposit checks. Click here to learn about remote deposit capture.
SecurLOCK Equip™- The power to protect your Visa® debit and credit card in the palm of your hand. Prevent Fraud. Control Spending. Review Transactions. App available in the Google and Apple app stores.
Allpoint Network- Find Allpoint Surcharge-Free ATMs near you with the mobile app or online at www.allpointnetwork.com/findanatm
Telephone- During business hours please give us a call. We would be happy to assist you. We now offer remote loan closings, you can complete the process via phone and digitally sign your documents.

We are here to help. Homeland Credit Union. Has COVID put a strain on your financial situation? We are here to help! Call us today to learn more about deferred payment and reduced payment options available until December 2020. 740-775-3331.

A Graduation Gift for 2020 Grads

This is a notice to all secondary and post-secondary graduates currently within the Homeland membership and graduates located in Ross, Pickaway, Vinton, Fayette, Highland, Pike, Jackson, Hocking, and Fairfield counties.

Beginning June 1, 2020 Homeland Credit Union will deposit $50 into your account when you bring your 2020 diploma into one of our five convenient locations. Offer must be redeemed by August 31, 2020.

All existing members or graduating children of members are eligible for this $50 deposit. We also welcome new graduating seniors to join the credit union and receive the deposit. You do not have to be a current member to take advantage of this special offer.

“We are excited to help celebrate the accomplishments of the students in our area with this deposit.” Said Marketing Officer Briana Hood

Homeland has been recognizing the accomplishments of area students for many years through annual scholarships and other promotions.

“It is our hope that students in South-Central Ohio will become familiar with all that Homeland has to offer. We are here to assist them with all of their financial service needs.” Said CEO Shayne Poe

For questions about this special offer or other services from Homeland Credit Union please call 740-775-3331 or visit www.homelandcu.com

88th Annual Membership Meeting

Dear Member,

Our 88th annual membership meeting has been postponed until further notice. Please stay tuned for updates.

The event will be held at Open Door Ministries located at 3130 South Bridge St. Chillicothe, OH 45601, beginning at 7PM.

We will be giving away door prizes including:

2 Apple Watches
2 Chromebooks
4 Smart TVs
1 Samsung Galaxy Tablet
1 Apple iPad
Gift Cards and cash

Nominations have been accepted to fill three expired terms on the Board of Directors of Homeland Credit Union. The following individuals have expressed their willingness to serve as members of the board and will be elected by general consent at the annual meeting.

NOMINATIONS FOR THE BOARD OF DIRECTORS:

Mathew Cosenza- Holzer Health System
Elizabeth Fowler- Retired Ross County Health Department
C. Bradford Purdum- Retired PH Glatfelter Co.
Dana Widmayer- Pixelle Speciality Solutions
James Satory- Retired PH Glatfelter Co.

Members attending the Annual Meeting who may require special assistance into the building may contact:
Briana Hood at 740-775-3331 for arrangements.

Important Tax Refund
Direct Deposit Information

Due to new system procedures we are unable to manually process tax refunds that have incorrect account number information. In the instance where a Direct Deposit IRS or State tax refund account number is incorrect the refund will be returned to the IRS or State Department of Taxation and you will receive a check in place of a direct deposit. To avoid a delay in your refund it is important that you have correct direct deposit information that you provide the IRS or your tax preparer. Please call (740) 775-3331 or stop by one of our branches and speak to one of our Financial Service Representatives if you have any questions.

ID Theft Prevention

PayPal Fraud

Information to help you become more aware of PayPal Fraud.

FTC

The Federal Trade Commission (FTC) is the nation's consumer protection agency. The FTC works to prevent fraudulent, deceptive and unfair business practices in the business marketplace.

ONLINE BANKING

Remarks to COVID-19

Contactless Banking Options

A Graduation Gift for 2020 Grads

88th Annual Membership Meeting

Dear Member,

Important Tax Refund
Direct Deposit Information

ID Theft Prevention

PayPal Fraud

FTC

HCU NEWS

ONLINE BANKING

Remarks to COVID-19

Contactless Banking Options

A Graduation Gift for 2020 Grads

88th Annual Membership Meeting Dear Member,

Important Tax RefundDirect Deposit Information

ID Theft Prevention

PayPal Fraud

FTC

88th Annual Membership Meeting

Dear Member,

Important Tax Refund
Direct Deposit Information