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Remarks to COVID-19

March 20, 2020

We all know these are difficult times. The Covid-19 virus has certainly caused some challenges and has left several of us with a significant case of anxiety.  You need to know that Homeland Credit Union is here for you.  We are open for business and will continue to be available to handle your financial needs.

Our credit union has witnessed and has even thrived during the Great Depression, a World War, the social unrest 1960’s, the gas wars of the 1970’s, double digit inflation, the technology bubble, the housing crash and the Great Recession of 2008.  We have also weathered a long list of other public health epidemics and you need to know that we are here for you and that we will get thru these issues together.

If you are struggling with employment issues and problems due to the current environment – please call us.  We can and we will work with you to help you through these times.  However, we don’t know what we don’t know – so please call and give us the opportunity to serve you and improve your financial lives.

I also wanted you to know what we have been doing to ensure our staff and our members stay healthy:

  • We have asked our staff to be vigilant about their health – they are currently monitoring their temperatures, staying home if they are experiencing a fever/ sickness and washing their hands at every opportunity
  • We are continuing to ensure our staff practice the appropriate level of good hygiene steps-we have cleaners, hand sanitizers available and have been communicating the safe social distance requirements from day one
  • We are disinfecting and doing heavy cleaning each night after we have closed to help ensure we are operating and maintaining a healthy work environment
  • Starting on Monday, March 23rd – we will need to limit our lobby traffic for the health of our staff and membership
    • We will remain open for business and you will have access to almost all of our services and cash needs through our drive-thrus. Note that during this time our Caldwell street branch drive thru will be open.
    • Lobby and frontline staff will be reassigned to the call center in order to handle the additional telephone interaction
    • For those services that will require special handling – please know that we will open our lobby by appointment-but while you are there we will ask you to maintain the mandated social distance rules and keep your interaction as quick as possible
    • We are taking steps to ensure we are able to maintain our essential staffing for your services for the duration of this crisis
  • Should you have any questions or concerns or comments – please call and one of our staff members will be happy to address any issue you have


  • Remember you can deposit a check, transfer money, pay bills and even obtain cash without coming into the lobbies. You can use your phone, home computer or any of our 55,000 ATMs nationwide. If you need assistance or answers to help you make these options work for you – again call us

  • These things are fluid and dynamic and we may have to make more changes or respond to additional government mandates - if so – please know we will respond with you our members at the core of what we do.

Now is also a good time to remind you that your deposits are safe with Homeland Credit Union.  With our financial net worth and the capital, we have – we are more than prepared to handle any type of crisis we face.   

So along with our long 88-year history of strength and security, your funds are insured up to at least $250,000 by the Federal Government (NCUA) and because of our financial strength and stability we have an additional $250,000 of extra coverage available with American Share Insurance.  If you have questions about how your funds are covered and how you can have more than $500,000 worth of insurance on your deposits, please visit our website or give us a call.

Thank you for your patience – we understand that difficult times are at hand.  Stay informed, stay healthy and refer to our website and social media as we change and respond to the Covid-19 situation. We are invested in your future and we are in the business of fulfilling our mission statement:

“Committed to making a difference in the lives of our members every day”

We appreciate the opportunity to be your credit union and we will continue to be here for you.  Please be patient with us and help us get through this together.

Thank you, 

Shayne R. Poe

Chief Executive Officer






88th Annual Membership Meeting 

Dear Member,

Our 88th annual membership meeting has been postponed until further notice. Please stay tuned for updates. 

The event will be held at Open Door Ministries located at 3130 South Bridge St. Chillicothe, OH 45601, beginning at 7PM. 

We will be giving away door prizes including: 

  • 2 Apple Watches
  • 2 Chromebooks
  • 4 Smart TVs
  • 1 Samsung Galaxy Tablet
  • 1 Apple iPad
  • Gift Cards and cash

Nominations have been accepted to fill three expired terms on the Board of Directors of Homeland Credit Union. The following individuals have expressed their willingness to serve as members of the board and will be elected by general consent at the annual meeting.


  • Mathew Cosenza- Holzer Health System
  • Elizabeth Fowler- Retired Ross County Health Department
  • C. Bradford Purdum- Retired PH Glatfelter Co.
  • Dana Widmayer- Pixelle Speciality Solutions
  • James Satory- Retired PH Glatfelter Co.

Members attending the Annual Meeting who may require special assistance into the building may contact:
Briana Hood at 740-775-3331 for arrangements. 




Full Time- Collection and Recovery Representative

Homeland Credit Union, Inc. is currently seeking an experienced Collections and Recovery Representative.  This position requires your skills to resolve and assist our membership with payment plans, contact members for payment, review accounts for skip tracing and handle all aspects of the collections track.

A degree in business or a related field is preferred.  This position requires at least 3 years of previous collections experience with working knowledge of the Fair Debt Collection Practices Act (FDCPA).  Excellent communication and people skills are a must.  Proficiency in the Microsoft Office Suite of products is required.

Click Here to View The Full Job Description

Qualified candidates should email their resume and cover letter to Kelly Hopper at 



Important Tax Refund
Direct Deposit Information

Due to new system procedures we are unable to manually process tax refunds that have incorrect account number information. In the instance where a Direct Deposit IRS or State tax refund account number is incorrect the refund will be returned to the IRS or State Department of Taxation and you will receive a check in place of a direct deposit. To avoid a delay in your refund it is important that you have correct direct deposit information that you provide the IRS or your tax preparer. Please call (740) 775-3331 or stop by one of our branches and speak to one of our Financial Service Representatives if you have any questions.

ID Theft Prevention

ID Theft Protection

PayPal Fraud

Information to help you become more aware of PayPal Fraud.


The Federal Trade Commission (FTC) is the nation's consumer protection agency. The FTC works to prevent fraudulent, deceptive and unfair business practices in the business marketplace.

Federal Trade Commission